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# How to Set Up Engraving Products for Fulfillment

You can now mark certain **custom text layer** as intended for engraving and send them to your fulfillment provider with a special `fulfillment_key` This ensures their system recognizes the order as an engraving job and handles it correctly.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/image_1az5saf.png)
| 👉 Unlike other print-on-demand (POD) products where the design file is already an image that can be sent directly to the fulfillment provider, engraving products require an extra step. We include a special `fulfillment_key` so the provider’s system can recognize that the order is for engraving—not just a regular print—and process it accordingly.

Please continue reading this article to learn more about how to do so!

---

# Creating the Engraving Custom Text Layer

* Go to your Artwork Editor > Create a new [Text Layer](https://support.teeinblue.com/en/article/add-text-text-personalization-12lfa55/) like you usually do.
![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/image_7k232z.png)
| 👉  Because this layer is meant for engraving, you can skip settings like font color, font family, and similar visual options—they won’t be used.

* Be sure to toggle on the switch for `Attach customer input for fulfillment` 
![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/image_vznfru.png)
* Make sure you enter the correct `Fulfillment key` for your product here
![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/image_10mjd7o.png)
* After setting everything up, just create a Campaign as usual. When an order comes in and you send it to your fulfillment provider, they’ll recognize it as an engraving job and take care of the rest!

| 👇 You can look up your Products and its Fulfillment Key at the section below

---
# Engraving Product Key Reference

| This is an ongoing list and will be updated regularly. Be sure to double-check the **Fulfilled Key** column—entering the wrong key may result in failed or incorrect fulfillment.

### FOR SHINEON PRODUCTS

|| The Max Length column shows the max number of characters you can use, including spaces, hyphens, and special symbols.

| Product title | Fulfillment_catalog_id | Engrave/Embroider Area | Fulfilled Key | Max Length |
| ---- |
| Flower Name Necklace (No Message Card) | 8472 | Write the text here: | name | 11 |
| Multi Vertical Name Necklace (NO MC) | 8455 | 1st Name: | name-1 | 11 |
| Multi Vertical Name Necklace (NO MC) | 8455 | 2nd Name: | name-2 | 11 |
| Multi Vertical Name Necklace (NO MC) | 8455 | 3rd Name: | name-3 | 11 |
| Multi Vertical Name Necklace (NO MC) | 8455 | 4th Name: | name-4 | 11 |
| (API) Engraved Stainless Steel Cross Necklace | 8374 | Engraving on Back (20 Character Max) | cross-engraving-on-back | 20 |
| (API) Cuban Link Chain with Engraved Artisan Cross | 8368 | Engraving on Back (20 Character Max) | cross-engraving-on-back | 20 |
| Flower Name necklace (API / CSV) | 6677 | Write the text here: | name | 11 |
| Engraved Kid Charm Necklace | 5225 | Accessory 1 | accessory-1 | 2 |
| Engraved Kid Charm Necklace | 5225 | Accessory 2 | accessory-2 | 2 |
| Engraved Kid Charm Necklace | 5225 | Accessory 3 | accessory-3 | 3 |
| Engraved Kid Charm Necklace | 5225 | 1st Charm - | engraving-charm-1 | 10 |
| Engraved Kid Charm Necklace | 5225 | 2nd Charm - | engraving-charm-2 | 10 |
| Engraved Kid Charm Necklace | 5225 | 3rd Charm - | engraving-charm-3 | 10 |
| Multi Vertical Name Necklace (w/MC) | 5191 | 1st Name: | name-1 | 11 |
| Multi Vertical Name Necklace (w/MC) | 5191 | 2nd Name: | name-2 | 11 |
| Multi Vertical Name Necklace (w/MC) | 5191 | 3rd Name: | name-3 | 11 |
| Multi Vertical Name Necklace (w/MC) | 5191 | 4th Name: | name-4 | 11 |
| Flower Name Necklace | 4933 | Write the text here: | name | 11 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | Birthstone 1 | birthstone-for-charm-1 | 2 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | Birthstones 2 | birthstone-for-charm-2 | 2 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | Birthstones 3 | birthstone-for-charm-3 | 3 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | Birthstones 4 | birthstone-for-charm-4 | 4 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | 1st Charm - | engraving-charm-1 | 10 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | 2nd Charm - | engraving-charm-2 | 10 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | 3rd Charm - | engraving-charm-3 | 10 |
| Engraved Baby Feet Necklace with Birthstone | 4907 | 4th Charm - | engraving-charm-4 | 10 |
| Non-Message Card Paw Print Name Necklace | 4737 | Write the name of your choice: | name | 11 |
| Paw Print Name Necklace | 4732 | Write the name of your choice: | name | 11 |
| Non-Message Card Vertical Name Necklace | 4717 | Write the name of your choice: | name | 11 |
| BU - Custom Name Necklace (With MC) Partner | 4697 | Write the name of your choice: | name | 11 |
| Vertical Name Necklace W/MC | 4643 | Write the name of your choice: | name | 11 |
| Non-Message Card Heart Name Necklace | 4638 | Write the name of your choice: | name | 11 |
| Heart Name Necklace | 4633 | Write the name of your choice: | name | 11 |
| Non-Message Card Signature Style Custom Name Necklace | 4618 | Write the name of your choice: | name | 11 |
| Signature Name Necklace (With MC) | 4613 | Write the name of your choice: | name | 11 |
| Non-Message Card Custom Name Necklace | 4552 | Write the text here: | name | 11 |
| Custom Name Necklace | 4531 | Write the text here: | name | 11 |
| Cuban Link Chain with Engraved Artisan Cross | 4372 | Engraving on Back (20 Character Max) | cross-engraving-on-back | 20 |
| Graphic Circle Keychain (PARTNER) | 3654 | Engraving Line 1 | engraving-line-1 | 20 |
| Graphic Circle Keychain (PARTNER) | 3654 | Engraving Line 2 | engraving-line-2 | 20 |
| Graphic Heart Keychain (PARTNER) | 3649 | Engraving Line 1 | engraving-line-1 | 20 |
| Graphic Heart Keychain (PARTNER) | 3649 | Engraving Line 2 | engraving-line-2 | 20 |
| Dog Tag with Swivel Keychain (PARTNER) | 3644 | Engraving Line 1 | engraving-line-1 | 20 |
| Dog Tag with Swivel Keychain (PARTNER) | 3644 | Engraving Line 2 | engraving-line-2 | 20 |
| Non-Message Card Black Chronograph Watch with Buyer Upload | 1497 | Engraving Line 1 | watch-field-1 | 20 |
| Non-Message Card Black Chronograph Watch with Buyer Upload | 1497 | Engraving Line 2 | watch-field-2 | 20 |
| Engraved Stainless Steel Cross Necklace | 1329 | Engraving on Back (20 Character Max) | cross-engraving-on-back | 20 |
| Engraved Stainless Steel Cross Necklace | 1326 | Engraving on Back (20 Character Max) | cross-engraving-on-back | 20 |
| Buyer Upload Luxury Circle Bangle | 1062 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Luxury Circle Bangle | 1062 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Luxury Heart Bangle | 1057 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Luxury Heart Bangle | 1057 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Circle Necklace | 1030 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Circle Necklace | 1030 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Heart Necklace | 1025 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Heart Necklace | 1025 | Engraving Line 2 | engraving-line-2 | 20 |
| Graphic Dog Tag Keychain | 1016 | Engraving Line 1 | engraving-line-1 | 20 |
| Graphic Dog Tag Keychain | 1016 | Engraving Line 2 | engraving-line-2 | 20 |
| Graphic Dog Tag Keychain | 1011 | Engraving Line 1 | engraving-line-1 | 20 |
| Graphic Dog Tag Keychain | 1011 | Engraving Line 2 | engraving-line-2 | 20 |
| Graphic Heart with Curb Keychain Attachment | 1006 | Engraving Line 1 | engraving-line-1 | 20 |
| Graphic Heart with Curb Keychain Attachment | 1006 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Graphic Heart Keychain | 1001 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Graphic Heart Keychain | 1001 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Graphic Circle Keychain | 978 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Graphic Circle Keychain | 978 | Engraving Line 2 | engraving-line-2 | 20 |
| Graphic Circle Keychain | 973 | Engraving Line 1 | engraving-line-1 | 20 |
| Graphic Circle Keychain | 973 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Dog Tag Necklace | 906 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Dog Tag Necklace | 906 | Engraving Line 2 | engraving-line-2 | 20 |
| Non-Message Card Luxury Heart Bangle with Buyer Upload | 203 | Engraving Line 1 | engraving-line-1 | 20 |
| Non-Message Card Luxury Heart Bangle with Buyer Upload | 203 | Engraving Line 2 | engraving-line-2 | 20 |
| Non-Message Card Luxury Circle Bangle with Buyer Upload | 198 | Engraving Line 1 | engraving-line-1 | 20 |
| Non-Message Card Luxury Circle Bangle with Buyer Upload | 198 | Engraving Line 2 | engraving-line-2 | 20 |
| Non-Message Card Luxury Heart Bangle | 193 | Engraving Line 1 | engraving-line-1 | 20 |
| Non-Message Card Luxury Heart Bangle | 193 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Dog Tag Necklace with Engraving | 156 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Dog Tag Necklace with Engraving | 156 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Heart Necklace with Engraving | 145 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Heart Necklace with Engraving | 145 | Engraving Line 2 | engraving-line-2 | 20 |
| Buyer Upload Circle Necklace with Engraving | 136 | Engraving Line 1 | engraving-line-1 | 20 |
| Buyer Upload Circle Necklace with Engraving | 136 | Engraving Line 2 | engraving-line-2 | 20 |
| Luxury Graphic Dog Tag Necklace | 133 | Engraving Line 1 | engraving-line-1 | 20 |
| Luxury Graphic Dog Tag Necklace | 133 | Engraving Line 2 | engraving-line-2 | 20 |
| Luxury Graphic Heart Necklace | 3 | Engraving Line 1 | engraving-line-1 | 20 |
| Luxury Graphic Heart Necklace | 3 | Engraving Line 2 | engraving-line-2 | 20 |
| Luxury Graphic Circle Necklace | 1 | Engraving Line 1 | engraving-line-1 | 20 |
| Luxury Graphic Circle Necklace | 1 | Engraving Line 2 | engraving-line-2 | 20 |
| Non-Message Card Luxury Circle Bangle | 2 | Engraving Line 1 | engraving-line-1 | 20 |
| Non-Message Card Luxury Circle Bangle | 2 | Engraving Line 2 | engraving-line-2 | 20 |


|| Currently, the **Engraved Baby Feet Necklace with Birthstone** isn’t supported because it requires an additional birthstone for the birth month.