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> Use this file to discover available pages before exploring further.
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# Import Artworks from Canva Account

# Importing Canva Designs into Teeinblue

This section explains how to connect your Canva account and import designs directly into Teeinblue artworks.
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### Step 1: Connect Your Canva Account

To begin, you must authenticate your Canva account within the Teeinblue portal:
* Navigate to **Extras** in the sidebar.
* Select **Third-Party Services**.
* Find **Canva** and click `Connect` to connect your account.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/monosnap-image-2026-03-30-15-1_o45ra4.png)

* Select the Account you want to connect:

![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/monosnap-image-1png-2026-03-30_1j0hozr.png)


||| Note: Authentication is user-based. However, all staff members within the same organization can view and use the connected Canva accounts.


### Step 2: How to Import

You have two options to import Canva design:
* **Option 1** - In **Artwork Library:** Use the **Import from Canva** button to create a new artwork.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/monosnap-teeinblue-portal-2026_1ywfd5k.png)

* **Option 2** - In **Artwork Editor:** Use the **Import from Canva** button within an existing artwork.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/0/8/5/6085dc2a7293d800/monosnap-teeinblue-portal-2026_6mjg74.png)

---
# Import Scope and Technical Specifications

Our app reads XML files and prioritizes converting elements into **vectors**. If a vector conversion is not possible, the element is converted into an **image**.

**Format Priority when converting:**
* PPTX (Highest priority for editability)
* PNG / JPG
* PDF
---

# Conversion Rules and Limitations

### 1. Text Elements:

Textboxes from Canva are converted into **Paragraph** elements to maintain exact positioning.

| Property | Support Status | Notes |
| ---- |
| **Content & Position** | Supported | Includes Top, Left, Width, Height, Rotate. |
| **Formatting** | Supported | Only support horizontal align, Line height, Letter spacing. |
| **Fonts** | Partial | Supports **Google Fonts** only. Unsupported fonts default to **Roboto**. |
| **Effects** | **Not Supported** | No Shadow, Stroke, Curve, or Skew. |

### 2. Image Elements:

Images are imported as static layers by default unless specific frames are used.
* **Personalization:** To allow customer photo uploads, use a **Canva Frame**. These import as **Photo Reposition** elements with a mask.
* **Static Images:** Images without frames import as non-personalized layers. With [Artwork 2.0](https://support.teeinblue.com/en/article/introducing-artwork-20-qhojd0/), images you import are added as **Static Photo** layers, and vectors are added as **Static Vector** layers. From there, you can convert them into other layer types as needed.
* **Properties Supported:** Position, Rotate, Flip (Horizontal/Vertical).

__Exclusions__:
* Not support for transparent images.
* Not support for Shadows on images.
* GIFs and Videos import as static thumbnails only.

### 3. Lines, Shapes, and Backgrounds:

* **Shapes:** Standard shapes convert to vectors. Rectangles and image flipping for vectors are currently not supported.
* **Lines:** Only straight lines with 0° or 90° rotation are supported.
* **Backgrounds:** Supports solid, gradient, and image backgrounds, with vector-format imports.