> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.teeinblue.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Order Details

On [Orders list](/en/article/list-of-orders-15vs08/), click on Order number or View button (eye icon) to go to Order details.

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1t9ywfg.png)

## View details

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_vhyum.png)

On the left is the details of the order item. On the right is the Customer information.
* **Order number:** The first one is Order ID in Shopify. The one in ( ) is order ID in teeinblue data.
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1c6wzi0.png)

* **Navigation Arrows:** Go to Previous/Next order. 
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_lgfl.png)

* Order Items (number): show number of items in this order.
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_k65vul.png)

* **Export button:** to export this order to CSV (in General template).

* **Confirm & Send to fulfill button:** Directly send order to fulfillment provider. Works for integrated fulfillment.
Read: [Send orders to Fulfillment providers](/en/article/send-orders-to-fulfillment-providers-zqp1s0/).

* **Edit order button:** edit Shipping address and note. It will update changes to order in Shopify.

* **Campaign:** click to go to campaign details
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1ajl6pn.png)

* **Variant details:** the variant customer selected
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_hdy31m.png)

* **POD service:** the provider name which this product belongs to
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_vmh3cf.png)

* **Shopify fulfillment status:** the status of order in Shopify
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1nzv3y3.png)

* **Price & quantity:**
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_xeoy1n.png)


## Edit customization

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1ue09ba.png)

* **View customization:** Show personalized options that has been chosen by customer.
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_11iy3lb.png)

* **Edit customization:** Show the personalization form to re-select options.
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1wgbbjt.png)

Click "Save" to save the new customization. 
And click "Re-generate" button to update new changes to the order design.

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_yb4cae.png)

||| You cannot edit orders that are sent to fulfillment.


## Order design

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1hs2zoa.png)
* **Artwork name:**
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1sahhl4.png) 

* **Printarea key and size** (width - height): Click to edit if necessary. After editing a printarea size in Product base, you should click "Re-generate" button to render the artwork in the new print-area size.

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_5azwpj.png)

* **Download button**: Click to open design url in a new tab.
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_xi3c6z.png) 

* **Re-generate design button**: Refresh to update the latest changes when editing customization, editing artwork or printarea.
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_a890yc.png) 

* **Upload custom design**: in case you need to re-design order in photoshop, then you can replace the new design by 2 ways:
- Upload design file directly from computer (the image will be uploaded to teeinblue's server and have a URL from teeinblue)
- Or, Upload from image URL (recommended since our server is limited file size to 64MB)
![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_2eu822.png)

- In case you have changed anything in artwork, click on this 3 dots button > click on "Upgrade artwork version" to update the latest version for that artwork:

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_el2wp3.png)

| You can upload your image to Shopify Settings / Files to get the image URL.

* **Confirm & Send to fulfill**: Directly send order to fulfillment provider. Works for integrated fulfillment.
Read: [Send orders to Fulfillment providers](/en/article/send-orders-to-fulfillment-providers-zqp1s0/).