> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.teeinblue.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Track pricing plan Usage and Fee charge

You can go to **"Usages"** page to track your pricing plan usage of free orders and the fee charge that needs to be accounted.

# Usage Plan

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_swihpi.png)

On the left, you can check:
* Your current subscription plan.
* Your monthly cycle. Number of free orders will restart on the beginning of cycle.
* Switch plan button: if you want to upgrade/downgrade plan.

On the right, you can check the **number of teeinblue orders in the current cycle** and the **limit of free orders in your plan**.
* If your store still has free orders left, it will show in green: ![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1kay8mr.png)
* If your store exceeds the limit, it will show in red: ![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_1p1zujs.png)


# Usage History table

* The table can show you which order is free, which is charged, and how much the fee is.
* Each line represents an order item.

![](https://storage.crisp.chat/users/helpdesk/website/6085dc2a7293d800/image_18ct9re.png)

* **Fee (USD):** The amount of extra charge for each order item in USD.
* The charge is calculated by: Your plan's transaction rate x Order item's amount.
> *Example:* Rate = 1.2% = 0.012; Amount = 17.95 EUR = 21.29 USD ➡ **Fee** = 0.012 x 21.79 = \~0.25548 USD
* Fee won't apply for order item not from teeinblue.
* Fee won't be charged if the order is marked as "Is Free".
* **Amount:** The price of one order item.
* **Rate:** The percentage of order price that will be charged. Varies on your plan (eg. 1.8% for Starter plan).
* **Is Free:**
* Checked mark: order item is counted in the limit Free orders of pricing plan.
* No mark: order item is out of free limit and will be counted as extra charge.
* **Paid:**
* Checked mark: fee of the order item has been sent to Shopify billing successfully, and will be counted in Shopify billing cycle of your store.
* No mark: fee of the order item has not been sent to Shopify billing yet.
* **Created at:** Charge's created date = order's created date.

|| All charges are converted to USD, exchange rate bases on Shopify exchange rate.

# Check your billing matching with fee charge

In order to check your billing to see if it matches with the fee charge or not, go to **Shopify settings > Billing**.

You will see the billing is updated following the usage fee charge in the Usage page.