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General Settings page

You can find Advanced configurations for your store in Store Settings > General Settings. This edit is only applied for one current log-in store, if you want to change the style for another store, kindly click on "Switch Store" button.

Change from this page will apply to your store right after you Save the config.

Store Configurations

Blacklisted Words

Define unwanted or sensitive words that will be blocked from buyers' inputs. See this article to learn more about how Blacklisted Words work.

Add order design URL to Shopify Orders

You can now have an option to add the rendered order design URL to the line item property (the additional properties under each order item) in Shopify. This will help you use third-party application to automatically sync and fulfill your teeinblue orders.

The link will be generated right when an item is added to cart (when a customization is created). However, it might take up to a few minutes for our servers to actually render the design. Therefore, if you open the design URL too early when the design image hasn’t been rendered yet, it’ll open an error page.

Should you choose to use the setting to sync the rendered design to Shopify line item properties, you will find this in your Order:

Sync Variant's SKU to Shopify

You may create multiple campaigns with the same product base, this setting helps to generate a unique variant's SKU in each campaign to be SKU in Shopify. If disabled, Fulfilled SKU in Product Base will be used to sync to Shopify.

Unique variant's SKU

Bulk Fulfill: Show non-Teeinblue items

You can choose to show non-Teeinblue items in the Bulk Fulfill section for fulfillment. These are products in your store that are not linked to any Campaigns. They will need SKU Mapping in order to be fulfilled. For more details, please refer to this article.

Bulk Fulfill: Combine orders by Shipping Address

When users select many order items to fulfill at once in Bulk Fulfill, Teeinblue can find among the selected orders and combine those having the same shipping address into one order (this can save the shipping cost). If disabled, Teeinblue only combines orders with the same Order ID.

In order for the orders to be combined, please make sure all the following information must be the same: Fulfillment Shipping Method, First Name, Last Name, Address, Zip code, and Phone Number. Otherwise, you will be charged twice for the shipping fee.

Make sure the Fulfillment Shipping Method here must be the same

In the example above, these 2 Orders come from the same Customer. However, the Fulfillment Shipping Method are not the same, so these 2 Orders will be fulfilled separately, and cannot be combined. In this case, the Merchant is charged twice for the shipping fee.

Add Fulfillment ID to Shopify Order's tag

When an order is fulfilled by the provider, a Fulfillment ID will be generated and Teeinblue will create a tag in Shopify Order with that ID to help users identify the fulfilled orders easier.

Line Item Properties

Choose whether to show Line Item Properties in the Order Details and Bulk Fulfill pages.

Order Details

Bulk Fulfill

Cart Items

Allow customers to edit their designs directly from the cart.

You need to add a custom code to your Shopify theme to show the "Edit design" button under cart items. See the instructions in this article.

Assign Shopify Product Template

Automatically assign a specific Shopify product template to Campaigns when they are published.

Order Storage Time

Choose the period for keeping order data in Teeinblue, including order items, designs, and customer information.

Buyer photos are automatically removed after 90 days and are not affected by this setting.

Delete orders after:

Default (2 years)
30 days
90 days
180 days
365 days

Updated on: 01/11/2026

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