Add warning about missing customization on Cart page

To avoid orders placed without a customization, you can show a warning right on your Cart page when the item added to cart doesn't have a customization. Then your customers can notice and go back to the product to add to cart again.

Please follow the instruction below to add this warning message.

The warning message only shows up for each Line item on Cart which belongs to Teeinblue and has no customization_id.

Go to your Shopify admin -> Themes -> Edit code (of the published theme)



Open a file that build Cart Page contents. It can be in Sections or Snippets folder. Example: cart.liquid, cart-items.liquid, main-cart-items.liquid,...

Find a block code starting like {% for item in cart.items %}



Inside the block code, add the codes below into where you want to show warning message:

<!-- Teeinblue no custom notification -->
{% assign product = item.product %}
{% assign version = product.metafields.teeinblue.campaign_version %}
{% assign platformProduct = product.metafields.teeinblue.platform_product %}
{% assign isPlatformProduct = false %}
{% assign teeProduct = false %}
{% assign startDate = '2020-03-31 23:59:59' | date: '%s' %}
{% assign endDate = '2020-10-20 00:00:00' | date: '%s' %}
{% assign productCreatedDate = product.created_at | date: '%s' %}
{% assign productVendor = product.vendor | downcase %}
{% assign addonVariants = product.metafields.teeinblue.addon_variants.value %}
{% if platformProduct %}
  {% assign isPlatformProduct = true %}
  {% assign version = platformProduct.value.published_at | date: '%s' %}
{% endif %}
{% if version
  or isPlatformProduct
  or productVendor == 'teeinblue'
  and productCreatedDate > startDate
  and productCreatedDate < endDate
%}
  {% assign teeProduct = true %}
{% endif %}

{% if teeProduct == true %}
{% for property in item.properties %}
  {% if property.first contains '_customization_id' %}
	{% assign hasCustomizationId = true %}
	{% break %}
  {% endif %}
{% endfor %}

{% if hasCustomizationId != true %}
  <div class="teeinblue-warning-no-customization" style="color: #EC0101; border-style: solid; border-width: 2px; padding: 10px;">
    Error! Personalization lost. Kindly remove this item from cart and add the item to cart again. We apologize for this inconvenience!
  </div>
{% endif %}
{% endif %}
<!-- End Teeinblue no custom notification -->

For example, under cart-item__details:



Change the warning message if you want.
The default warning message is "Error! No customization created. Please add to cart again." In the above codes, you can find the line <div class="teeinblue-warning-no-customization">Error! No customization created. Please add to cart again.</div> and change the message.

Save and Done.
Then, when some errors happen and the customization can't be created, a warning message will show up like this:



Contact our support team if you need help.

Updated on: 01/10/2024