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Paragraph (Multi-line Text) feature


You can add a custom paragraph field for multiple-line text where customers can enter song lyrics, quotes, messages, or any other text they’d like.


You can now create a paragraph


Creating the Paragraph

Inside Artwork Editor, click the + icon and select Paragraph option.


Creating a new Paragraph


Paragraph container


Adjusting the paragraph box


Things to keep in mind:

  • The container size will be fixed, all text in paragraph will not exceed this container.
  • If the text is longer than the width → the text will break to the next line

  • If the text is longer than the height → the text will auto scale down to fit its container
  • If the text is shorter than the height → the text will remains the same, the maximum font size should equal the font size that you set for the paragraph.


Paragraph alignments


  • Horizontal Alignment


Setting the alignment


  • Vertical Alignment


Setting the alignment


Auto scaling (vertical)


The paragraph will automatically be scaled vertically. You cannot disable this setting.


Things to keep in mind:

  • On your Product Page, if the text is longer than the container’s height, the font size will be reduced to fit the text into its container.
  • The auto scaling feature does not work on Artwork Editor yet. You will have to try it on Campaign Editor, or Product Page.


Paragraph letter spacing

You can set the letter spacing of your paragraph via this setting:



Adjust font properties

You can use the following properties:

  • Font Size
  • Font Family
  • Font Color
If a paragraph reaches its container box, increasing font size will do nothing.


The font size will not change if the paragraph reaches its container's border


Text background


Background will fit with the paragraph content (not the container box)


Using text background feature


Text character limit


This will be applied to the whole paragraph, not each line individually. The input of [Enter] or [Spacebar] will be calculated as 01 character.



Vertical offset


You will find this setting in Extra section. This setting is used to update the paragraph position of your rendered order design.


Sometimes, depending on the custom fonts you are using, a paragraph's position might be a few pixels off in the order design.

We can’t calculate exactly position of some handwriting fonts. Therefore, the position of the paragraph on Artwork and Product Page might be a few pixels off with the position on Order design:


  • If the paragraph is top-aligned (vertical align), it will be moved down a few pixels on Order design.
  • If the paragraph is bottom-aligned (vertical align), it will be moved up a few pixels on Order design
  • If the paragraph is middle-aligned (vertical align), it will be in correct position, not be deviated at all. You will not need to use this setting.


If these cases happen, follow the following step to fix the position of the paragraph of your orders:


Step 1. Open the Artwork, and adjust the vertical offset setting.


Setting the paragraph's vertical offset

Use this option to correct it (- 1 to move up 1px and + 1 to move down 1px)


Step 2. Save the Artwork once you are done.


Step 3. Regenerate the design file.



You can repeat from Step 1 to find optimal result.


Step 4. Be sure to update the Campaign once you are done. You will not have to repeat these steps anymore.


Features that do not work with the Paragraph function yet:
  • Curve Text
  • Skew Text
  • Input Type



Turning Paragraph into a custom shape


You can let customers enter a long message or paragraph that follows a custom shape, such as a heart, spiral, or paw.


  • Under your Paragraph setting, you will find Paragraph option > Custom Shape


  • Continue to choose a shape there
Currently, you can only select from a set of pre-made shapes. The option to upload your own custom shape will be available soon.


  • Double-checking your Campaign before launching!


Depending on the chosen shape, text length, and font size, the paragraph may not fully fill the shape, especially around sharp or narrow areas like the tips of a star or the curves of a heart. Please keep this in mind when designing your product.




Updated on: 10/11/2025

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