Basic understanding of Additional Options

An Additional Option is an extra selection that appears only in the Personalization Form. It does not add any layer to the artwork design.

You can use Additional Options to:

• Add a question to Personalized Form

• Add an extra level of options

For example: You want customers to select a hair color before choosing a hairstyle. You can use an Additional Option to let customers select their preferred hair color first. The hairstyle options will then appear based on the selected color.

Step-by-step to create Additional Options

In this section, we will walk you through one of the most common use cases: allowing customers to choose from a set of hair colors, then select from different hairstyles available for each hair color.

Step 1. Create an Additional Option category

• Go to Assets ➡ Additional Option ➡ Click on the button New Category

• Enter the name for option category, then click + Create button

• Start creating new option by entering name of the first option in Item name ➡ click +Add new to confirm and save this new option

• Create all options in this category. Drag and drop to re-order the options.

Display methods of additional option

There are 3 ways to display additional options on personalization form:

Step 2: Set up clipart categories

• Go to Clipart Categories page ➡ click on + New category, and name it as Hair - by color
• Under the Hair - by color category, create 3 subcategories: Black, Blond, and Red.

• Under each hair color subcategory, create another level of subcategories for hairstyles, such as Bun, Shoulder length, and Long length.

Then, upload the corresponding cliparts to each hairstyle subcategory:

Step 3: Set up multi-level selection for layers in Artwork Editor

3.1. Add the Additional Option to the Artwork

• Go to Artworks tab, click + New artwork or select an existing artwork to edit.

• In Artwork Editor, click the + Layer button. Under Select a layer type, choose Additional Options.

• Link the layer to the Additional Option category created in Step 1, or Use an existing global option.

• Mark this option as required to avoid customer to mis-select this option:

• Choose default value for your additional option. In this example, we will show red hair color as default so we choose Red:

3.2. Add condition for Hair layer to create multi-level selection

• Upload a hair layer and name it after the color of hair. For example: Hair - Black:

• Resize and reposition the hair layer as needed. Then, configure its personalization settings. In this example, select 1 Group of clipart categories to create a multi-level selection, then choose the parent category Black.

• Reposition cliparts and add extra information like Mark as required, Title and Placeholder. (Learn more about Personalization settings)

• Now, open Conditional Setting ➡ in Conditional Setting field, select layer Hair color then choose option Black

• Upload 2 same hairstyles, but with different color in blond and red. Resize and move it to the same position as black hair. Repeat the above steps for setup.

For Blond hair layer:

For Red hair layer:

• Continue to add condition for the 2 layers Blond and Red you have uploaded. Choose the corresponding options for them as below

For Blond hair layer:

For Red hair layer:

• Now, choose a hairstyle that you want to display as first load on storefront. Since your hairstyles are added condition, so you need to enable Show this layer on first load for a hairstyle. Or else, hair won't show on storefront.

In this example, we will show red hairstyle as first load on storefront:

• Click Save and done.

Step 4: Check result on storefront

• Create and launch campaign (Read more about Creating campaign)

• View product page, click on some options to see muli-level of hair selection:

Updated on: 06/11/2026