General

• Artwork Category

  What is an Artwork? Artwork is a design to be added to a print-on-demand product for selling. How to add an artwork to a category? There are two ways to add an artwork to a category: 1. Go to Artwork page and click on the New artwork button. ![](https://storage.crisp.chat/users/helpdesk/website/608Some readers

• Artwork Size

  What is Artwork size? Artwork size is the size of the area containing your design file. How to set size for the Artwork? When you create a new artwork, you need to set size for this artwork Click New artwork button then a window appear and you will set size for this artwork. You can set a Custom size or Import printarea size: Option 1: Custom size If you choose tSome readers

• Upload & manage Layers in Artwork

  Create a new Artwork Go to Artworks page, click on + New artwork button to open Artwork editor. The New artwork from PSD button is for users who want to import a photoshop file to create an artwork. This feature will convert each groups of layers in the psd file into a template in artwork. If you don't want that, you can click on "+ New artwork"Popular

• Templates of Artwork

  What is Artwork Template An artwork can have multiple templates to show on live store. By having templates, you can diversify your design versions for customers to choose. For example: a design with a theme "woman and dogs" can divide into 3 templates: one template with 3 dogs, one with 2 dogs, one with 1 dog. Then on storefront, there will be an option to choose a template on top: ![](httpPopular

• Artwork Advanced Settings & Limit Preview size

  Why would that happen? Since Dec 2020, the artwork editor of teeinblue has become a mobile-focus design tool. Because: According to our analytics, there are more than 95% of customers coming from Mobile devices. The original size of a layer (uploaded by the sellers) caused a heavy load on the storefront. Mobile users usually require a fast-loading web, and small images cSome readers

• Artwork Errors & Resolutions

  1. Can't save Artwork Reason 1: Forget to set the Artwork name → Solution: Always remember to set the Artwork name Reason2: Artwork size exceeds 12000x12000px → Solution: Set a lower width x height (should be the same as the printarea size) Reason3: One layer exceeds 32MB → Solution: Import layer with a lower file size Reason4: One layer dimension exceeds 12000x12000px → Solution: Set a lower width x height for the wrong layerFew readers

Personalization Options

• Personalization Options for Layers in Artwork

  To add a personalization option to a layer, click on the Pencil icon on that layer to open its Layer options panel. Add a toggle to show/hide this layer Enable this option will show a toggle on storefront allowing your customers to choose to show or hide the selected layer. "Pre-enable toggle (show layer by default)" makes the toggle will always be enabled by default, which means the layerVery popular

• Upload Photo feature

  We can allow your customer to upload their own photo to replace a layer in your design. How to enable Upload Photo feature To enable this feature, go to Artwork Editor → select a layer that will be replaced by customer's photo → choose "Upload photo" in Personalization Options:. Then there will be an option on storefront for customers to upload their photo: ![](https://storage.crisp.Popular

• Add Text & Text Personalization

  To add a text to your artwork, click on the "Text" button. Or upload a PSD file. If you choose to import text from a PSD file, remember to click converting your PSD text to Teeinblue's text layer. After conveting, you should re-check the text font family and adjust it if needed General Settings DefaultPopular

• Add Additional option in Artwork

  To add additional option in artwork, open artwork editor by creating new artwork or edit an existent artwork. (Learn more about Create / Edit artwork) In artwork editor, click on the icon "+" ➡ button "Additional option" to add a virtual layerPopular

• Share option with another layer

  This feature can link multiple layers with one personalization option, so customers just need to personalize once and it'll apply to many layers. This feature is very helpful for selling pattern design, or mug with the same left and right design... Multiple layers share the same option ![Text layers shaFew readers

• How to use Maps feature

  What is Maps feature teeinblue offers a map that can be personalized in an artwork. Your customers can enter a location and the map in the artwork will show the location they want. Personalized Maps example Connect Mapbox (and Google Maps) account To use this Maps feature, first you need to create a Mapbox account (and Google Places API - optional), and link it to teeinblue. Visit this [artVery popular

• How to use Remove Background feature

  Teeinblue provides an integration with 3rd-party services to automatically remove background of the photo customers upload. We integrate with: Remove.bg Removal.ai Check out their website to choose the suitable service for you.Few readers

• Add Condition for Layer

  What is Condition for Layer You can set a dependency for a layer to show up only when another layer meets a condition. I.e. Layer "B" and its personalization option can only appear if customer selects a specific option in layer "A". How it works Let's take a look at this example for better understand: Layer A named "Hand" sets "Personalize with 01 clipart category" and allows to change between "hold-drink" hand or "v-hand". ![](https://storage.crisp.chat/users/helpdesk/websitSome readers