• All about Campaign 2.0

  In September 2021, we released a major update for the way teeinblue creates a Campaign, along with some new features. This article will help you catch up faster with the update, from the reason we have this change, what is changed, to what you need to do (https://support.teeinblue.comSome readers

• Create a Campaign

  A campaign is a combination of your product and design. Each campaign will become a correspondent product on Shopify for selling.Few readers

• Locate artwork in Printarea

  It's important to know how artwork will be placed on printarea. Why? Because it affects 2 things: Mockup: after you add a printarea to a mockup, artwork will show up on the mockup in place of printarea for preview purpose. Order design: order design is created by placing artwork to the printarea, and fitting artwork to match printarea size. How artwork is placed on printarea automatically By default, artwork will fit in Printarea by: Scaling up (if smaller than printarea)Few readers

• Differences between Campaign by Product Base vs by Shopify products

  There're 2 ways to create a personalizable product (a campaign) with Teeinblue: Campaign by Product Base & Campaign by Shopify products. Let's find out what type you should use. Similarities Both types of campaign can: Show personalization form from artworks and mockups with live preview on storefront. Generate ordeFew readers

• Edit Variants in Campaign

  Variants in Campaign are copied from Variants list in Product Base. To edit variants of a product base in Campaign, hover on the product base and click the Pencil icon. A popup will appear with Variants list. Disable Options of Variants Click on a Color or Size option to disable it. Click again to re-active it. The option in blue is active, gray is inactive. (https://storage.crisp.chat/users/Few readers

• Mockup in Campaign

  Mockups in Campaign are automatically copied from Product Base. Upload or Import Mockups You can upload more mockup images specifically for a campaign. Or import mockups from Product Base again (in case you've deleted the default mockup). (https://storage.crisp.chat/users/helpdesk/website/6085dc2Few readers

• Assign Variants to Mockup

  For products that have different variants in color (e.g. T-shirt), you can assign mockups to specific variants. Then on store, the gallery will change to the correct mockup when customers select the correspondent variant. STEP 1: Choose the mockup image that you want to show for assigned variants. Click on "Assign variants". STEP 2: Choose all the variants that need to be shownFew readers

• Personalization Options in Campaign

  Personalization Form in Campaign editor shows personalization options synced directly from all selected artworks. Edit personalization options in Campaign 1. Re-order personalization options This action is deprecated in Campaign. In order to re-order layers, please re-order in Artwork Editor. Read more on the instructions here: Re-order layer in Artwork Editor (https://support.teFew readers

• Publish a Campaign to multiple stores

  Connect one teeinblue account to multiple Shopify stores teeinblue can connect one account to multiple stores at the same time if those stores share the same Shopify admin email. For example, you're having a teeinblue account in a Shopify store with admin email: abc@gmail.com. Then to sync the same account to other stores, all of your stores need to use that same email: abc@gmail.com as Shopify admin email.Few readers

• How to archive or delete a campaign

  Archive function At the moment, because campaign relates to many other data including orders, so with all campaigns that has orders (even if it's test orders), teeinblue won't allow to delete campaign permanently. Instead, to distinguish those campaigns that are no need of use, you can archive campaign to mark it as not in-use. Delete funcFew readers

• Campaign Errors & Resolutions

  1. Can't publish campaign Reason 1: Artwork hasn't been selected → Solution: Select an appropriate artwork Reason 2: Artwork contains invalid elements → Solution: Go to Artwork Editor Check the Font Family and Clipart CategoryFew readers

• Personalize existing Shopify Products with Campaign by Shopify products

  If you want to add personalization options directly to your existing Shopify Products, don't want to re-create the product in Product Base, you can use the "Campaign by Shopify products" type. When shouldFew readers