Archive function
At the moment, because campaign relates to many other data including orders, so with all campaigns that has orders (even if it's test orders), teeinblue won't allow to delete campaign permanently. Instead, to distinguish those campaigns that are no need of use, you can archive campaign to mark it as not in-use.
Archive function currently works for campaigns only.
You can archive an "Unpublished" campaign, but can't archive a "Published" campaign.
Delete function
Deleting a campaign means that you are removing the campaign permanently from app. Currently, only campaigns that contain zero order can be deleted.
For campaigns that had orders, please use Archive function.
How to archive or delete a campaign
From Dashboard, go to Campaigns page.
You can only archive or delete Unpublished campaign, so make sure to unlink published campaign to make it unpublished.
Unlink published campaign from Shopify
(If your campaign is unpublished, you can skip this step)
Click on the menu button of campaign ➡ Select "Open campaign":
In Campaign details view, click on button "Unlink product from Shopify" to unpublish campaign:
After unlinked, the status of campaign will change to Unpublished.
"Unlink campaign" will remove the correspondent product from Shopify.
Archive campaign
Click on the menu button of campaign ➡ Select "Mark as archive" to archive campaign:
After archiving a campaign, the status of campaign will change to "Archived", like this:
With an archived campaign, you can still edit, duplicate campaign, and see campaign details as normal.
Delete campaign
Click on the menu button of campaign ➡ Select "Delete campaign" to remove campaign:
Once a campaign is deleted, it can't be recovered.
How to un-archive a campaign
To un-archive a campaign, click on the menu button of campaign ➡ Select "Mark as unpublish":
After that, the status of campaign will change back to "Unpublished. You can launch campaign normally from this stage of status.
At the moment, because campaign relates to many other data including orders, so with all campaigns that has orders (even if it's test orders), teeinblue won't allow to delete campaign permanently. Instead, to distinguish those campaigns that are no need of use, you can archive campaign to mark it as not in-use.
Archive function currently works for campaigns only.
You can archive an "Unpublished" campaign, but can't archive a "Published" campaign.
Delete function
Deleting a campaign means that you are removing the campaign permanently from app. Currently, only campaigns that contain zero order can be deleted.
For campaigns that had orders, please use Archive function.
How to archive or delete a campaign
From Dashboard, go to Campaigns page.
You can only archive or delete Unpublished campaign, so make sure to unlink published campaign to make it unpublished.
Unlink published campaign from Shopify
(If your campaign is unpublished, you can skip this step)
Click on the menu button of campaign ➡ Select "Open campaign":
In Campaign details view, click on button "Unlink product from Shopify" to unpublish campaign:
After unlinked, the status of campaign will change to Unpublished.
"Unlink campaign" will remove the correspondent product from Shopify.
Archive campaign
Click on the menu button of campaign ➡ Select "Mark as archive" to archive campaign:
After archiving a campaign, the status of campaign will change to "Archived", like this:
With an archived campaign, you can still edit, duplicate campaign, and see campaign details as normal.
Delete campaign
Click on the menu button of campaign ➡ Select "Delete campaign" to remove campaign:
Once a campaign is deleted, it can't be recovered.
How to un-archive a campaign
To un-archive a campaign, click on the menu button of campaign ➡ Select "Mark as unpublish":
After that, the status of campaign will change back to "Unpublished. You can launch campaign normally from this stage of status.
Updated on: 30 / 03 / 2021