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Product Base & Mockup
All feature instructions about Product Base page & Mockup editor
Product Base
Import / Add new / Edit a Product Base
Product Base is a print-on-demand (POD) product provided by Fulfillment services, which you will use to add your design to in Campaign. Import product Allows you to look up catalog and one-click import a product base from a fulfillment provider, including all data such as mockup, variants... Click on Import Product button. A
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Printarea of Product Base
What is Printarea A print area is **an area that can be printed on a POD product. ** POD products can have different print-areas. For example, a mug usually has one print-area which is wrap-around the outside of the mug; while a T-shirt can have 2 print-areas: front & back... Artwork will be placed within a print-area to send to fulfillment (see Locate artwork).
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Variants of Product Base
What is Variant Variants are product options that include SKU, color, size and price of product. Each combination of option values for a product can be a variant for that product. For example: a T-shirt has 2 colors: black and white, and available in 2 sizes: Small and Medium. Then this T-shirt will have (2x2) = 4 variants: black in Small, black in Medium, white in Small, white in Medium. teeinblue supports 2 options in a variant: Color and Size. If a campaign contains more than one pr
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Custom Variant's Printarea
Some products might not have only one fixed printarea size, but require different printarea sizes for each variants. For example: Poster/Canvas can have various variants: 10x10in, 12x18in, 30x20in... Each of these variants needs a different width and height of printarea. Mug can have some variants: 11oz, 15oz... The mug 15oz can have a higher number in printarea's height compared to 11oz. Acknowledging this case, teeinblue supports users to create custom printarea with unique size for e
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Gelato Catalog
Gelato is one of the API-integrated provider in Teeinblue, and their catalog is available to quickly import to Teeinblue. The Gelato catalog in Teeinblue is taken from Gelato's public Catalog. Import Gelato Catalog Go to Teeinblue's Product Base > hit Import product button. Choose "Gelato" among the list of Fulfillment pr
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Set up Picanova required options to send to fulfill
What are required options? For some products of Picanova, it's required to have certain extra options. These options are called required option of product. (For example: Canvas requires certain extra options, including canvas border and stretcher frame) Within teeinblue, these required options need to be added as "Default options" in Product base.
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Product Base Errors & Resolutions
1. Editing icons do not show up Reason: Because of the icon system → Solution: Change DNS to 1.1.1.1 2. Product color doesn't change Reason 1: Color hex in Product Variant is missing → Solution: Fill in color hex as in provider's instruction. Color hex must have "#" Reason 2: The Product image is not transparent → Solution: Create a transparent mockup image 3. Perspective feature doesn't work properly Reason: Mockup image is too large → Solution: R
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Mockup
Mockup of Product Base
Product mockup is a prototype image that allows your customer to foresee what they're going to purchase. Mockups in Product Base will be later used in Campaign to show artwork on product. Upload mockup in Product Base If you Import product automatically from fulfillment service
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Change background color of Mockup as variant color
You can now show your product color variant without adding too many mockups to Product base. This feature is very helpful for products which have many colors, like T-shirt, so we don’t need to upload mockup for each variant.
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Add Multiple Image Layers to Mockup
In Mockup Editor, you can use the "Add Image" button to upload layers overlapping the printarea. Which can be used to making the mockup more realistic, especially in cases: Case 1: You need to show material of product [Case 2: You need to display printarea in a different shape ](https://teeinblue.crisp.help/en/article/add-multiple-image-layers-to-mockup-jp618q/#1-case-2-
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