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Articles on:Orders & Fulfill
All feature instructions about Orders page

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  • Send Orders to Fulfillment Providers
    Only work for Campaign by Product Base You can click here to learn more about the differences between API-integrated Providers and CSV-integrated Providers. After you have orders, it's time to send orders to fulfillment. For API-integrated Fulfillment providers You can send orders directly fPopular
  • How to Fulfill orders from Campaign by Shopify
    Since the product is created in Shopify, Teeinblue cannot identify the Fulfillment Provider and cannot send the orders to fulfill. There're some other ways to fulfill the orders having products created from Campaign by Shopify products Please continue reading this Article to find the best suitable methods for you. SKU Mapping This feature applies only to Campaign by Shopify. It also supports non-Teeinblue items when they are purchased together with a Teeinblue product. If you alreFew readers
  • SKU Mapping to fulfill any orders with Teeinblue
    For products that are not created by Campaign by Product Base (eg. Campaigns by Shopify, Etsy or non-Teeinblue items.) If you don't use Campaign by Product base (the products are not created from Product Base), Teeinblue cannot identify the Fulfillment Provider and therefore cannot send the orders to fulfill. To let Teeinblue fulfill these orders to API-integrated providers, you need to link your products with a Product Base in Teeinblue. Please continue reading this Article to learn more.Few readers
  • Export orders to CSV
    If your provider supports importing orders via csv, you can Export orders on teeinblue to csv, then import to provider page to fulfill. Export single order You can go to Order details, click on Export button to export an order to .CSV file. Export multiple orders You can go to Orders page, select some orders then click on Export button. ![](httpFew readers
  • Bulk Fulfill your Orders
    Only work for Campaign by Product Base What's difference? This function allows you to view, edit, and fulfill your orders more easily. Key feature: Sending to fulfill multiple orders at once. Other changes include: Order item is listed as individual row Edit artwork details right on tables Can combine orders by shipping address to send at once View and edit order statuses Only show orders from the current store (not multiple stores like old version) *Let us take a loSome readers
  • List of Orders
    Go to Orders page and you can find the Orders list. In this list, you can search by order ID, filter by store (if you have multiple stores with the same teeinblue account) or sort by date. You can select some orders to export to CSV. The Export button is disabled until you select at least one order to export. Read this article to learn more: [Export order to CSV](/en/article/export-orders-to-csv-1cloFew readers
  • Order Details
    On Orders list, click on Order number or View button (eye icon) to go to Order details. View details On the left is the details of the order item. On the right is the Customer information. Order number: The first one is Order ID in Shopify. The one in ( ) isFew readers
  • Order Errors & Solutions
    Please note that error messages will be different for each fulfillment provider. 1. Missing order or order details in application Case 1-a: Order doesn't show in application Error message: No message Reasons: The customer clicks the theme's Add to Cart (ATC) button instead of Teeinblue's button ➡ no customization ID is generated, and the order cannot be recovered in Teeinblue. You can check the order in Shopify to see whether it contains a Teeinblue customizatioFew readers
  • Order design cannot be generated
    There are cases when you will find that the Order Design is not rendered inside your Order Page. There might be a lot of reasons for this issue. In this article, we will guide you through each case and how to resolve it. Most of the time, the Show Activity logs button will show you exactly the reason why the order is not rendered. Be sure to make use of that. ![Making uFew readers
  • Updating tracking number to Shopify automatically
    Make sure you've connected API with the provider beforehand. Basically, all orders are sent from Teeinblue by clicking on "Confirm and send to fulfill" button will be updated tracking number to Shopify once the supplier fulfills the order. However, some suppliers require an extra step which is connecting Webhook in order to automate this process. Suppliers that don't need to connect Webhook: Printful Customcat Shineon Shirtee Printify Printway Suppliers that need tFew readers
  • Fulfill Orders with Shopify-Integrated Print Providers
    For some Shopify-integrated print providers, you can use Campaign by Shopify products to create a personalized product via Teeinblue. The print provider's app can then automatically fulfill orders using Teeinblue's rendered design URLs. The following providers support this workflow: Shirtigo Marketprint Hoplix ShineOn Gelato (requires a GSome readers
  • Understanding Artwork Versions and Their Impact on Orders
    This article explains in details what Artwork Version is and how it affects your Order Designs. What is an Artwork Version? Each artwork created in the app is assigned a unique Artwork Version, which acts as a snapshot of the design at that specific moment. Whenever you update an artwork, the system creates a new Artwork Version with its own unique ID. The table below lists the actions that trigger a new version. Category What triggers a new version Top-Level AFew readers

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