Articles on: Product Base & Mockup
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Import / Add new / Edit a Product Base

Product Base is a print-on-demand (POD) product provided by Fulfillment services, which you will use to add your design to in Campaign.



Import product


Allows you to look up catalog and one-click import a product base from a fulfillment provider, including all data such as mockup, variants...
Click on Import Product button. A popup will show up for you to choose products to import.
Use the filter on the left to browse, or use the Search bar to search for a product name
Hit Import button to add a product to your account. You can import many products at a time.


Selecting Products to import

Currently we are updating catalogs of 9 fulfillment providers.
Dreamship
merchOne (formerly Picanova): need to connect API to import merchOne products.
Shineon: need to connect API to import Shineon products.
Customcat
Printful
Printify: more instruction for Setup Printify product
Gelato: more instruction for Gelato Catalog
Shirtee
Printway

All of these providers are API-integrated fulfillments that can directly send orders to fulfill.

If you send orders directly from teeinblue to an API-integrated fulfillment, it is best to import products. Because all the required information to send to fulfill will be correct, including Catalog ID, SKU, Variants... After importing product, you can edit some information to match your selling. Please read the "Edit product info" instruction below to learn more.

Add product manually


If a product you need is not available to import, you can click on +Add Manual button add your product base manually.
You will need to fill in all the required information, including name, mockup, variants... Please read the "Edit product info" instruction below to learn more.

Adding Products manually

Edit product info



Product Title


Name of this product base.
For imported product, its default name is provided by Fulfillment provider.
This name will appear in the "Available Products" option on storefront (if you sell more than one product in a campaign). But you can change the product name in a campaign later.

Fulfillment Provider


Name of the Fulfillment Provider which this product belongs to.
This field will be used to send orders containing this product to the correct Fulfillment name later. So you should choose the correct provider which this product belongs to.

For product added manually, you can leave it empty if you don't find the name of your provider in the list ; For product imported from integrated provider, do not change this info.

Fulfillment Catalog ID


The ID of the this product in provider's catalog.
This field will be used to send the correct product base to the Fulfillment later. So you should find the correct product ID in provider's catalog.

For product added manually, you can leave it empty if you don't find the information for catalog ID of provider ; For product imported from integrated provider, do not change this info.

Description


Write a description for this product.
It will be updated to the product description of all campaigns using this product.


It will override the existing product description in Shopify. Therefore, if you want to use Shopify's product description, please go to your Extras > Product Page Settings > Extras and select Hide product description by app


Hiding teeinblue description

Advanced options


Design format (deprecated): this configuration was moved to Artwork editor.
For product bases created before June 30, 2023, this option is still open to edit and it will override the format set in Artwork.

Required options: some products from merchOne & Printful require to set some extra options (eg. canvas border, thickness..). Read more instruction here

Mockup


For detailed instruction, please read this article: Mockup of Product Base

Printareas


For detailed instruction, please read this article: Printarea of Product Base

Variants


For detailed instruction, please read this article: Variants of Product Base

Update Campaigns


Click on Update campaigns button on the top right corner.

A list of campaigns that use this product base will appear in this popup. So you can quickly update all campaigns if you make a changes in this product base.

Updated on: 30/03/2024

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