Articles on: Orders & Fulfill
This article is also available in:

Order Details

On Orders list, click on Order number or View button (eye icon) to go to Order details.



View details





On the left is the details of the order item. On the right is the Customer information.
Order number: The first one is Order ID in Shopify. The one in ( ) is order ID in teeinblue data.


Navigation Arrows: Go to Previous/Next order.


Order Items (number): show number of items in this order.


Export button: to export this order to CSV (in General template).

Confirm & Send to fulfill button: Directly send order to fulfillment provider. Works for integrated fulfillment.
Read: Send orders to Fulfillment providers.

Edit order button: edit Shipping address and note. It will update changes to order in Shopify.

Campaign: click to go to campaign details


Variant details: the variant customer selected


POD service: the provider name which this product belongs to


Shopify fulfillment status: the status of order in Shopify


Price & quantity:



Edit customization





View customization: Show personalized options that has been chosen by customer.


Edit customization: Show the personalization form to re-select options.


Click "Save" to save the new customization.
And click "Re-generate" button to update new changes to the order design.



You cannot edit orders that are sent to fulfillment.


Order design




Artwork name:


Printarea key and size (width - height): Click to edit if necessary. After editing a printarea size, you should click "Re-generate" button to render the artwork in the new print-area size.



Download button: Click to open design url in a new tab.


Re-generate design button: Refresh to update the latest changes when editing customization, editing artwork or printarea.


Upload custom design: in case you need to re-design order in photoshop, then you can replace the new design by 2 ways:
- Upload design file directly from computer (the image will be uploaded to teeinblue's server and have a URL from teeinblue)
- Or, Upload from image URL (recommended since our server is limited file size to 64MB)


- In case you have changed anything in artwork, click on this 3 dots button > click on "Upgrade artwork version" to update the latest version for that artwork:



You can upload your image to Shopify Settings / Files to get the image URL.

Confirm & Send to fulfill: Directly send order to fulfillment provider. Works for integrated fulfillment.
Read: Send orders to Fulfillment providers.

Updated on: 17/08/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!