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How to add Cross-sell Personalization to your campaigns

Boost your sales by offering personalized add-ons directly on your product page.


With Cross-sell Personalization, you can link a main product to another product or an entire collection. When buyers customize the main product, they’ll also see the linked items — giving them the option to personalize and purchase both together in one click.



Please continue reading this article to learn how to do so!



Setting up Cross-sell Personalization feature


Step 1. Turn on Cross-sell Personalization for your store

  • Navigate to your Teeinblue > Store Settings > Product Page Settings > Cross-sell Personalization and enable the toggle there.

  • Once enabled, please be sure to click on the Add metafields button as well.
This will automatically create two required metafields in your store: tib.cross_sell.product and tib.cross_sell.collection. These metafields are needed for the next step.


Step 2. Assign Cross-sell Products or Collections in Shopify


Since the feature doesn’t automatically apply a cross-sell product to all your Teeinblue products. You’ll need to manually select which products should display the Cross-sell block by editing them in your Shopify Admin.


  • Navigate to Shopify Admin > Products > select the product you want to add the Cross-sell feature to. For example:

  • Scroll down a little bit, and you should find the Metafields with two new metafields added there:

TIB cross-sell collection(s): Select one or more collections to link as cross-sell options. Customers will then be able to browse and choose from any product within those collections during personalization.

Here’s what your customers will see on the product page:

TIB cross-sell product: Select a single product to link as the cross-sell item. Customers will see and can personalize this specific product alongside the main one.

Here’s what your customers will see on the product page:


Note: Add-on charges are currently not supported for Cross-sell products. If a customer selects an add-on while personalizing the Cross-sell product, only the product itself will be added to the cart, the add-on won’t be included. Keep this in mind when choosing a Cross-sell product that uses add-on pricing.


We’ll count usage charges for all Cross-sell products, including both personalized and non-Teeinblue items.


Step 2.1: Bulk assign Cross-sell products


You can quickly apply the Cross-sell setup to multiple products in Shopify by using the Bulk Edit function.


  • Navigate to your Shopify Admin > Products section > select the products you would like to add the Cross-sell feature to > select Bulk Edit

  • You might need to click the Column Icon, then add the Metafields to the Table

  • Select the Collection or the Product you want to add the Cross-sell feature to


Step 3. Review and test your Cross-sell products


You’re almost there! This last step is just about polishing things up. Double-check the translations, review the display, and make sure the Cross-sell block looks good and works as expected.


  • Be sure to navigate to your Teeinblue > Store Settings > Product Page Contents > Cross-sell Personalization and review your translation there.

  • Also, be sure to double-check everything on your storefront. Confirm that the Cross-sell block appears correctly, and that when you add the main product to cart, the linked Cross-sell product is also added automatically.


More customizations regarding changing the style of the blocks will be added later!








Updated on: 07/10/2025

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