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Digital Download - Allowing Customers to download digital Design File


Using Shopify's Thank You & Order Status page


  • Create an add-on charge feature which allow Customers to select a digital download option. Learn more about add-on charge feature here.


  • On the setting of your Addon Charge layer, please be sure to toggle ON the setting Show customization data on cart/checkout


  • On your Storefront, the new option will look like this:



Make sure the Add-on Charge product title includes the word "Digital" and that the option value is set to "Yes." You can adjust these based on the languages you’re using—we’ll explain this in a later step.


  • Navigate to your Online Store > Theme > Customize


  • Continue to navigate to Checkout and customer accounts



  • Continue to navigate to Apps > Teeinblue Product Personalizer > Digital Download > Select the Page you want to add the Button to:


  • Be sure to enter all the necessary information there!


The custom name field lets you define line item properties for the Addon Charge feature in your store’s languages. If your store supports multiple languages, separate each property with a comma.


The custom values field allows you to set attributes for the Addon Charge feature in your store’s languages. If your store supports multiple languages, separate each attribute with a comma.


  • Once you're done, please go ahead and make a test order, the result should look like this:


Please keep in mind that it might take our Servers a few minutes to render the Design File.


If all good now, please continue to do the same step with the Order Status Page.


Updated on: 23/04/2026

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