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If you're planning to sell digital download (which means sending order designs for customers to download), Teeinblue hasn't supported this feature yet. But you can use 3rd-party software to read Teeinblue orders and send the design to customers automatically.

Basically, this is how it works:
A few minutes after an order is created, Teeinblue will add the URL of order design to the Additional Details of the Notes in Shopify Orders (it can take 1 - 5 minutes for the URL to be added, depending on how big the design is).
When the URL has been added to the Notes, you can mark this order as fulfilled (to let other software know that this order is ready).
A 3rd-party software will read the latest fulfilled Shopify Orders and find the order design in the Note attributes to send to your customers automatically.

Order design can be found in Order's Notes

Attention: This flow requires you to mark an order as fulfilled to be able to send design to customers. We're finding a workaround to simplify this step and will update as soon as possible.

If you let 3rd-party software read all open orders, the tool may send an email to your customers before the design URL is available. Therefore, you should use the "fulfilled" as a condition to make sure the design is available in Order.


In this article, we'll help you guys setup Make (formerly Integromat) to do that.
This software helps you create automation flow between multiple platforms. It offers Free plan for you to get started, you can check out make.com website and register.

Before getting started, make sure you've created a Make account.

STEP 1. Create a new scenario

After registering, go to your account and click on Scenarios page.
Click on Create a new scenario button.

Create a new scenario


STEP 2. Add a "Shopify" module

Click on + button ➝ search and click on "Shopify" module.

Add Shopify module

Choose Watch Orders option.

STEP 3. Create a new Shopify connection
*You might skip this step if you've already connected.



Click "Add" and enter your Shopify domain to connect with your Shopify account.
You will need to install Make app to your Shopify store.
For more instruction of this step, please follow this Make instruction: link

STEP 4. Enter Shopify module's configuration

In the configuration popup of Shopify module, we recommend choosing these options:
- Connection: select the Shopify connection you've just created in step 3.
- Status: closed
- Financial status: paid
- Fulfillment status: any
- Limit: based on your demands (it's the maximum number of orders enter this scenario at a time)



In the scheduling popup, select the option in "Choose where to start" based on your demands.

STEP 5. Add an "Iterator" module

Click on Flow Control (under Tools) ➝ choose Iterator module to add it to the scenario.
Add "Iterator" module

Drag the "Iterator" module close to the "Shopify" module to connect them.
Link "Iterator" module to "Shopify" module

STEP 6. Add a filter between Shopify & Iterator module

Click on the wrench icon between the Shopify & Iterator module > Setup a filter.



In the "Setup a filter" configuration:
- add a label for this filter (any)
- Condition: search and select Fulfillment status item
- Equal to: type fulfilled



STEP 7. Enter Iterator's configuration

Click on the Array field ➝ search for "Note attributes" ➝ click to add this Note attributes[] to the Array.
This "Note attributes" is the ADDITIONAL DETAILS section in Shopify Order's Notes, which contains the design URL.

Add "Note attributes" to the Iterator

STEP 8. Add a "Text aggregator" module

Click on Tools (under Tools, next to Flow control) ➝ choose Text aggregator module to add it to the scenario.

Add Tools > Text aggregator

Drag the "Text aggregator" module close to the "Iterator" module to connect them.
Link the "Text aggregator" to "Iterator" module

STEP 9. Enter Text aggregator's configuration

Click on the Text field ➝ click to add the Value item (under Flow control). This "Value" will return the URL of the order design (found in Note attributes).



Insert this HTML code before the Value item: <img src=" and insert this after the Value: " width="500" height="500" />
The whole Text should look like this: <img src="Value" width="500" height=500" />

Enter HTML code like this

Note: The width="500" height=500" will be the display size of the design image attached in email sent to customers. You can change the 500 (pixel) to the number you want (recommend 200 - 800px). It doesn't affect the original size when customers download the image.

In the "Source module" field, select Iterator.

Optional: you can add the Name item to the "Text" field, it's the title above the design URL in Shopify Order's Note attributes.



Example:



STEP 10. Add an email service module (Email, Gmail, ...)

To send an email to your customers, you'll need a sender email. Depends on the email service of that sender email, choose a module of that email service.

Click on Add another module ➝ search and add an email service (for example: Gmail).



Choose Send an email option.

STEP 11. Create a new Mail connection
*You might skip this step if you've already connected.



Click "Add" ➝ enter a name for the connection ➝ choose your mail account to authorize and connect.
For more instruction of this step, please follow this Make instruction:
- Mail module: link
- Gmail module: link

STEP 12. Enter Mail's configuration
Connection: select the Email connection you've just created.
To: search and select the Customer: Email item



Subject: enter a subject for the email. Recommend adding the Name item (Order name, eg. #1001) or Customer: Name so your customers can recognize your email.
Content: type your email content. And remember to add the text item (in Tools - Text aggregator) - it's the Text content you created in step 8, which contains the "Value" (the Design image).





All done! Then you can enable and schedule for this scenario (In Free plan, the minimum time is 15mins, you can upgrade to a higher plan to shorten this schedule).
A complete scenario will look like this:



Because the order design will only be sent after you mark an order as fulfilled, you should write a note in the Order confirmation email to notice your customers that the order design will be sent later.
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